Dear Doctors Bruno and Davis,
All too often I hear of the myriad numbers of complaint letters that doctors receive and the infrequency of letters of gratitude. This is one of the latter, that is, one of true appreciation and thankfulness.
My mother (soon-to-be an 87 year old) was a recent patient at the Portsmouth ER after an incredible fall down a flight of stairs at home. She was seen by a PA named Ian who was (as stated by my mother) amazing and kind. One of her injuries was to her hand. She was fortunate to have a “visit” by you, Dr. Bruno since you were in the ER at the time. My mother then did followup care with you. We found you to be very professional to possess a great sense of humor. You helped make my mother feel completely relaxed and confident that she would experience a complete recovery.
In addition, I am long overdue but no less thankful for Dr. David Davis of whom I was a patient less than a year ago. You performed a complete knee replacement on me and I also found your care from start to finish to be far beyond what I expected. It was professional, personable, and most of all, receptive and patient with my questions and concerns.
Dr. Bruno and Dr. Davis, you are a credit to your professions. I trust the future of health care will continue to motivate and subsequently produce caring physicians such as you.